No-Gossip Policy?

Employers are cracking down on workplace gossip. Here is an article on what one employer did. Although I LOVE the intention of a no-gossip policy, if a policy requires a group of people to simply NOT do something, it may not work as intended.

Some employers actually train their employees
to offer a suggestion if they have a complaint.

"This place is so boring."
-- "Do you have a suggestion to make it more enjoyable?"

This is a very workable technique, although it still falls short when it's a complaint about another person. People rarely have the tool to suggest how to deal with another person, other than...

1) fix them. if that doesn't work, move to step 2
2) shame them. if that doesn't work, move to step 3

3) blame them. if that doesn't work, move to step 4
4) tell 'em to leave. if that doesn't work, move to The Work 'cause none of these steps really work ;)

If a complaint is present, people could do some work to see it's value. I also invite you to give the complainer a tool to make that value work for them...really work for them.


Regarding the workplace, do you see managers and employees open to structured formats for communicating complaints? If so, how are complaints currently being delivered in a constructive manner?


Anonymous said...

Plenty of food for thought with this blog. Would recommend reading it for interesting ideas and input. said...

I am not an advocate of the "No-Gossip Policy". In my opinion, if something is restricted it is what everybody want) People will never stop spreading gossips, specially at work. The best thing is to increase workload))